Fallsview Limo Niagara INC. Rules and Polices
Please take the time to read and understand the conditions of booking set out below prior to booking a trip with us.
1. Our contract
By booking with us you are deemed to have agreed to these Booking Conditions (which constitute the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation/invoice.
2. Payment/Deposit requirement
You are required to pay 50% of the tour, in advance for your booking to be confirmed. The remaining balance must be paid two days prior to the scheduled tour date. We cannot reserve time for you under any circumstances without payment. All transactions are in Canadian dollars.
3. Cancellation by the traveler
You may cancel your trip up to 14 days ahead of time and there will be no fee charged.
Cancellations must be made in writing (letter, email, or fax), by the person who made the booking.
Last minute cancellation will be charged 100%. If, due to natural disasters, weather, political instability or other external events it is not viable for us to operate the planned itinerary, there will be no fee charged and you will receive a full refund.
4. You are strongly advised to take out cancellation insurance at the time of booking for trips involving air travel which will cover cancellation fees. If you leave a trip/tour for any reason after it has commenced, we are not obliged to make any refunds for unused services. If you fail to join a tour/trip/transfer, join it after departure, or leave it prior to its completion, no refund will be made. If you no-show for a transfer under any circumstances and do not advise us of rescheduling information in a timely and reasonable manner.
5. Delays Caused by Traffic/Weather/ Mechanical Breakdowns
Many of our products involve highway/road travel in our vehicles. We cannot accept responsibility for lateness, missed flights or lost time associated with these factors. We try to insure more than adequate travel time in all instances, but, weather, traffic and mechanical breakdowns are totally beyond our control.
6. Passport and visas
It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip, We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation. If delays are caused by your inability to provide proper documentation at border points or as required, we will charge for our time and loss of use of our vehicles at a rate of $75.00/hour CDN.
7. Acceptance of risk
You acknowledge that the nature of the trip/tour is adventurous, and participation involves a degree of personal risk. You will be outdoors, visiting places where the ecological and geographical attributes present dangers and physical challenges greater than those present in our daily lives. You are also in most cases frequently entering and exiting our and other vehicles. Extreme care must be taken. Weather can also represent a significant hazard at times. However, it is also your own responsibility to acquaint yourself with all relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel/tours. Travel safely.
8. Limitation of liability
We contract with a network of companies, government agencies and individuals to assist in the running of our trips/tours as agent for these third parties. We are not responsible for the acts and omissions of these third parties. To the fullest extent permitted by law: - any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded; - you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip; and - any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded. To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion): (i) the provision of a similar trip to an equivalent value; or (ii) a refund of the total amount received by us from you in connection with your booking. Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.